Get in touch

Phone Number

0470 539 231

Email Address

info@activesupportservices.com.au

Address

52 Tmara Mara Circuit, Araluen NT 0870

Business Hours

Monday to Friday 8 am - 4:30 pm

Contact Us

Happy participants

Frequently asked questions

Whether you’re seeking information about our services, eligibility criteria, or what makes us unique, you’ll find the answers right here. If you have any more questions, please feel free to get in touch with us using the contact form above – we’re here to help!

What types of services does Active Support provide?

At Active Support, we offer a comprehensive range of services that cater to the varied needs of our participants.

Our services include, but are not limited to, personal care, community participation, skill development, and support coordination. We focus on enhancing each participant's independence and quality of life by tailoring our services to align with their personal goals and aspirations.

Whether it’s assistance with daily activities, creating social connections, or developing new skills, our team is equipped to provide the support that makes a real difference.

You can learn more about our comprehensive range of services here.

How do I know if I am eligible for services from Active Support?

Eligibility for our services is primarily based on your NDIS plan. If your plan includes support categories that we cater to, you are eligible to access our services.

Our experienced team can help you understand the specifics of your NDIS plan and how our services can be aligned with your individual goals. We also provide guidance on how to modify or update your plan to ensure it meets your evolving needs.

Contact us today and let's discuss how we can help.

What makes Active Support different from other NDIS service providers?

What sets Active Support apart from other providers is our personalised approach and deep commitment to the communities we support. We understand that each participant is unique, with their own set of needs and aspirations.

Our services are highly tailored to each individual, backed by a team that's committed to understanding and meeting your specific requirements. We focus on promoting empowerment and independence, ensuring that our participants feel valued and supported in their journey.

Our strong community connections and expertise in navigating the NDIS system also mean that we are well-equipped to provide effective, holistic support.

Learn more about us here.

How does Active Support ensure the quality of its services?

At Active Support, quality is at the forefront of everything we do. We have a rigorous process for recruiting and training our staff to ensure they are not only qualified but also share our values and commitment to providing excellent care.

We regularly review and update our practices to align with the latest industry standards and participant feedback. Our goal is to consistently deliver high-quality services that meet and exceed the expectations of our participants.

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